Very Eager, self-motivated and detail-oriented network associate that is gaining experience in providing optimal solutions to infrastructure architecture, technical operations, system administration, designing systems, network security, and technical support through collaboration, tools, and root-cause analysis. Immersed in change management, strategic and project planning to improve organizational growth. Enhance customer satisfaction by identifying client requirements and providing customized solutions. Passionate about learning technologies, tools, and techniques to meet industry needs.
Key Core Competencies:
- Ability to troubleshoot hardware, software, applications, networks, servers, VPNs, and device issues.
- Familiar with physical & virtual servers, enterprise backup applications, and network infrastructure.
- Knowledge of Network Operations, Network Management, Disaster Recovery, and Network Analysis.
- Intermediate in configuring Windows, Cisco network & devices, IP addressing & subnetting, and TCP/ IP Protocols.
- Research innovative solutions and implement technologies based on business needs to focus on customer satisfaction.
- Capable of performing multiple tasks while meeting deadlines in a fast-paced environment.
- Possess multi-tasking, written & verbal communication, analytical, critical thinking, and problem-solving skills.
Eric Ngo
Network Associate
