Experience

Sept 2012 – June 2017 | Westminster, CA

IT SUPPORT | PUBLIC RELATIONS

  • Utilized Ning 2.0 to link social media with the company’s official website and added/managed business content & media.
  • Managed Active Directory by adding/removing new users, handling accounts, assigning roles, and resetting passwords.
  • Learned HTML page editing and modified partition layout to adjust attention-grabbing media and business information.
  • Collaborated with team to manage ads & communications on Craigslist.org, Yelp.com, Facebook.com, and Instagram.
  • Developed interactive content by making videos and photos and editing with Sony Vegas Pro and Adobe Photoshop.
  • Participated in award ceremonies and automotive events, leveraged public relations, and improved clientele traffic.
  • Communicated and assisted customers in resolving concerns and complex problems to enhance company growth.

 

Sept 2016 – Present | Gardena, CA

DRIVER INSPECTOR

  • Provided exceptional customer service to valuable clients by delivering special press vehicles on time.
  • Adapted to changing technologies & vehicle types by diagnosing, driving, & inspecting functions of various manufacturers.
  • Worked in a collaborative environment and supported team members to provide customer service around the west coast.
  • Documented technical issues with a web application or audit forms, including damage, malfunctions, and defects.
  • Built and maintained positive relationships with managers, team members, and clients with effective communication.
  • Performed diagnostics tests through driving, toggling switches, and observations with senses.

Nov 2018 – Feb 2022 | Corona, CA

ONLINE RETAIL | TOUR GUIDE

  • Managed to imported vintage goods and sold modern Japanese automotive merchandise.
  • Promoted products on various social media platforms, NeoVersion.com, and directly to customers to boost sales.
  • Traveled to Japan to build a client network and sourced products from Japanese online platforms to brick & mortar stores.
  • Organized tours to Japan for 2 to 15 tourists to visit unique aspects of Japanese culture and traditions.

Experience

Sept 2012 – June 2017 | Westminster, CA

IT SUPPORT | PUBLIC RELATIONS

  • Utilized Ning 2.0 to link social media with the company’s official website and added/managed business content & media.
  • Managed Active Directory by adding/removing new users, handling accounts, assigning roles, and resetting passwords.
  • Learned HTML page editing and modified partition layout to adjust attention-grabbing media and business information.
  • Collaborated with team to manage ads & communications on Craigslist.org, Yelp.com, Facebook.com, and Instagram.
  • Developed interactive content by making videos and photos and editing with Sony Vegas Pro and Adobe Photoshop.
  • Participated in award ceremonies and automotive events, leveraged public relations, and improved clientele traffic.
  • Communicated and assisted customers in resolving concerns and complex problems to enhance company growth.

 

Sept 2016 – Present | Gardena, CA

DRIVER INSPECTOR

  • Provided exceptional customer service to valuable clients by delivering special press vehicles on time.
  • Adapted to changing technologies & vehicle types by diagnosing, driving, & inspecting functions of various manufacturers.
  • Worked in a collaborative environment and supported team members to provide customer service around the west coast.
  • Documented technical issues with a web application or audit forms, including damage, malfunctions, and defects.
  • Built and maintained positive relationships with managers, team members, and clients with effective communication.
  • Performed diagnostics tests through driving, toggling switches, and observations with senses.

Nov 2018 – Feb 2022 | Corona, CA

ONLINE RETAIL | TOUR GUIDE

  • Managed to imported vintage goods and sold modern Japanese automotive merchandise.
  • Promoted products on various social media platforms, NeoVersion.com, and directly to customers to boost sales.
  • Traveled to Japan to build a client network and sourced products from Japanese online platforms to brick & mortar stores.
  • Organized tours to Japan for 2 to 15 tourists to visit unique aspects of Japanese culture and traditions.